jinging machinery service behavioral norms

JinGong machinery service personal must obey the " 5 uniformity ,5 do,5 don't"
  5 uniformity
  1 uniform work with certification-- service personal must work with certification after training.
  2 uniform work clothes--service personal must be in uniform work clothes and workbag.
  3 uniform service concept--all we do is for customers. "for customer's satisfaction" is our tenet.
  4 uniform service slogan--"JinGong machinery satisfy customers" " sincere communication "
  5 uniform service behaviour--consider for customers and uphold corporate image and credit.

  5 do
  1 when in service scene, service personal must be in work clothes
  2 present namecard on behalf of "JinGong machinery" to serve customers and accept the supervision.
  3 with most skillful technique to solve the problems for customers in the shortest possible time
  4 make breakdown analysis and maintenance explaination for our customers and clear the sanitation on scene.
  5 take product and service advices from customers and fill out the form of " service record on spot"

  5 don't
  1 don't make any complaint to customers.
  2 don't ask wine and tobacco from customers.
  3 don't command customers for one's own work.
  4 assume the responsibility and make patient explaination and guide to customers if products are not properly used.
  5 don't act against service behavioral norms